stone-loop

Last updated: September 2024

Introduction

stone-loop is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy. We may update this policy periodically, and any changes will be posted on this page with an updated revision date.

Information We Collect

We collect information that you voluntarily provide to us when you submit enquiries, request consultations, or communicate with us. This may include:

Name and contact details including email address
Organisation name and role
Information about your requirements or interests
Communications you send to us

We also automatically collect certain technical information when you visit our website, including:

IP address and browser type
Pages visited and time spent on site
Referring website addresses
Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested information
To deliver consulting services you have engaged
To improve our website and service offerings
To analyse website usage and optimise user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal information under the following legal bases:

Consent: Where you have given explicit consent for specific purposes
Contractual necessity: Where processing is necessary to perform a contract with you
Legitimate interests: Where we have a legitimate business interest that does not override your rights
Legal obligation: Where we are required by law to process your information

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service providers who assist in operating our website and delivering services, under strict confidentiality agreements
Professional advisors including lawyers and accountants as necessary
Authorities when required by law or to protect our legal rights

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for three years following your last communication with us, after which it is securely deleted unless longer retention is required for legal purposes.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Object to or restrict certain processing activities
Request data portability where applicable
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

stone-loop
47 Chancery Lane
London, WC2A 1PL
United Kingdom

Email: [email protected]

Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another supervisory authority in your jurisdiction.